Got Questions?

Frequently Asked Questions

Navigate the electric revolution with ease. Below are answers to the questions that spark our customers' curiosity most frequently.

Our streamlined process puts you in the driver's seat in just three steps: First, browse our fleet and select your preferred electric vehicle. Next, choose your rental duration and any additional services you might need. Finally, complete your booking with our secure payment system. We'll confirm your reservation instantly, and you can either pick up your vehicle at one of our convenient locations or request our premium delivery service right to your doorstep.

To unlock your electric adventure, you'll need a valid driver's license that's been active for at least one year, a major credit card for the security deposit, and to be at least 21 years of age. For premium models like our performance Teslas, we require drivers to be 25+ with three years of driving experience. International visitors can use their home country's license accompanied by an International Driving Permit. We've designed our requirements to ensure both your safety and an exceptional rental experience.

Every Cidutyy vehicle comes with access to our network of charging stations mapped conveniently in your car's navigation system. We provide a charging card that gives you complimentary access to our partner charging networks. For extended journeys, our 24/7 support team can guide you to the nearest compatible charging station. We also offer an optional roadside assistance package that includes emergency charging service – just another way we ensure your electric journey remains worry-free.

Our standard rental packages include a generous 150 miles per day, which comfortably accommodates most urban adventures and short road trips. For the boundless explorers among us, we offer unlimited mileage packages at a small premium. If you exceed your allocated mileage on a standard package, additional miles are billed at a competitive rate of $0.25 per mile. We believe in transparent pricing with no hidden charges – just clean, electric miles ahead.

Absolutely! We understand plans evolve, and sometimes the electric experience is too good to end. You can extend your rental directly through our mobile app or by calling our customer service line at least 24 hours before your scheduled return. Extensions are subject to vehicle availability, but we'll always do our best to accommodate your request. If you're looking to extend last-minute, we recommend contacting our support team as soon as possible so we can work our magic to keep you on the road.

While we appreciate vehicles returned with at least 20% charge (enough to reach our charging stations), we understand this isn't always possible. If you return your vehicle with less than 10% battery, a modest recharging fee of $25 will be applied. This covers our costs for expedited charging to prepare the vehicle for the next adventure-seeker. To avoid this fee, simply use any public charging station near our return location – our team is happy to guide you to the closest options.

Peace of mind comes standard with every Cidutyy rental. Our base rate includes liability coverage that meets state minimum requirements. For comprehensive protection, we offer three insurance tiers: Basic, Premium, and Ultimate. These packages provide various levels of collision damage waiver, personal accident insurance, and reduced deductibles. While your personal auto insurance or credit card might offer some coverage, our dedicated EV insurance packages are specifically designed to address the unique aspects of electric vehicles, including their specialized components.

Absolutely! Our electric fleet is road-trip ready. Before your journey, our team will provide a personalized charging map based on your route, highlighting optimal stopping points with fast-charging capabilities. For cross-country adventures, consider our Tesla models with their extensive Supercharger network access. We also offer our exclusive "Journey Without Boundaries" package, which includes unlimited mileage, premium roadside assistance, and a portable charging solution. Some geographic restrictions may apply for certain vehicle models, so chat with our travel specialists to plan your perfect electric expedition.

Renting electric is like stepping into the future – with a few practical differences. Instead of gas stations, you'll use charging points (we'll show you how). You'll enjoy instant torque for thrilling acceleration and regenerative braking that recaptures energy while slowing down. The driving experience is whisper-quiet, with no engine noise – just the road and your music. Best of all, you'll slash your carbon footprint while enjoying premium features that come standard in most EVs: advanced driver assistance, cutting-edge entertainment systems, and that unmistakable feeling of being part of transportation's evolution.

We've crafted specialized programs for both corporate clients and long-term renters. Our "Business Electric" program offers fleet solutions with dedicated account managers, priority booking, and consolidated billing options. For extended rentals, our "Extended Journey" packages (available for 30+ days) provide substantial discounts of up to 35% off standard rates, complimentary vehicle delivery, and monthly maintenance checks. These options are particularly popular with relocating professionals, film productions, and companies testing the waters of fleet electrification. Contact our specialized consultants to design a program that perfectly matches your organizational needs.
Cidutyy Electric Fleet

The Electrifying Journey of Cidutyy

Welcome to the world where the hum of electric motors replaces the roar of combustion engines. At Cidutyy, we don't just rent vehicles—we offer keys to the future of transportation, one silent drive at a time.

Our Spark: How It All Began

Born from a midnight conversation between friends stuck in traffic, Cidutyy emerged as an answer to a simple question: "What if everyone could experience the thrill of electric driving without the commitment of ownership?" What started as a handful of vehicles in a small garage has blossomed into a flourishing fleet that serves eco-conscious travelers and curious minds alike.

Our founding team—a blend of automotive enthusiasts, environmental scientists, and tech innovators—united under the vision of democratizing access to sustainable mobility. Through economic winters and technological springs, we've steadfastly expanded our presence, charging stations, and the smiles we bring to our customers' faces.

Our Electric Heart: Mission & Values

At Cidutyy, we're guided by a constellation of principles that illuminate our path forward:

  • Sustainability Without Sacrifice - Proving that eco-friendly choices can enhance, not limit, your journey.
  • Accessibility for All - Making electric mobility available across different budgets and needs.
  • Educational Empowerment - Helping our community understand and embrace the electric revolution.
  • Continuous Innovation - Constantly upgrading our fleet and services to stay at the cutting edge.
  • Community Connection - Building relationships that extend beyond the rental agreement.
Cidutyy Customer Experience

The Cidutyy Experience

What distinguishes a Cidutyy rental isn't just the absence of a fuel gauge—it's the presence of a comprehensive experience crafted around your comfort and curiosity. Our vehicles come fully charged with features, but it's our service that truly powers the Cidutyy difference.

Each member of our team serves as both guide and guardian during your electric adventure. From explaining regenerative braking to recommending scenic routes with charging stations, we ensure your journey is as smooth as our vehicles' acceleration. We don't just hand you keys; we open doors to a new way of thinking about travel.

Beyond the Road

Cidutyy extends beyond our rental centers. We actively participate in community initiatives, educational programs in schools, and collaborate with local businesses to create an ecosystem where electric mobility thrives. Our charging network continues to expand, creating green arteries through urban landscapes and countryside retreats alike.

Whether you're a business professional needing reliable transportation, a tourist wanting to explore responsibly, or simply someone curious about the electric experience, Cidutyy offers you not just a vehicle, but a voyage into the vanguard of transportation evolution.

Join us as we silently but surely drive toward a future where the extraordinary becomes everyday, and sustainability comes standard. At Cidutyy, we're not just renting cars—we're lending momentum to a movement.