Privacy Policy

Welcome to Cidutyy.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our electric vehicle rental services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We collect several types of information from and about users of our website and services, including:

• Personal Identification Information: Name, email address, postal address, phone number, date of birth, driver's license information, and payment details.
• Vehicle Usage Data: Rental history, vehicle location, distance traveled, charging status, and driving behavior.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including page views, navigation paths, and interaction with features.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

We use different methods to collect data from and about you including through:

• Direct Interactions: Information you provide when creating an account, making a reservation, completing forms, or communicating with us.
• Automated Technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
• Vehicle Telematics: Our electric vehicles are equipped with GPS and other telematics systems that collect data about vehicle usage and location.
• Third Parties: We may receive information about you from various third parties such as payment processors, identity verification services, and analytics providers.

We use your personal information for the following purposes:

• To create and manage your account
• To process and fulfill your vehicle rental reservations
• To verify your identity and driving credentials
• To process payments and prevent fraudulent transactions
• To monitor and manage our vehicle fleet
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To send administrative information, such as updates to our terms or privacy policy
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations and enforce our terms of service

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of our contract with you (e.g., to provide rental services).
• Legitimate Interests: Processing necessary for our legitimate interests, provided these interests don't override your fundamental rights and freedoms (e.g., to improve our services, prevent fraud).
• Legal Obligation: Processing necessary to comply with our legal obligations (e.g., tax reporting, vehicle safety regulations).
• Consent: Processing based on your specific consent (e.g., for marketing communications).

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf (payment processors, cloud hosting providers, customer support services).
• Business Partners: Companies with whom we partner to offer integrated services or promotions.
• Legal Authorities: When required by law, court order, or governmental regulation.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

We have implemented appropriate technical and organizational measures to protect the security of your personal information. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable law.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

We may transfer your personal information to countries outside your country of residence, including to countries that may not provide the same level of data protection as your home country. When we transfer your personal information internationally, we implement appropriate safeguards in accordance with applicable law, such as standard contractual clauses, to ensure your information receives adequate protection.

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly.
• Preference cookies: Enable the website to remember your preferences.
• Analytics cookies: Help us understand how visitors interact with our website.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.